1. The Empty Promise of Experience Without Engagement (E-Commerce Times) - I wasn't sure what the reaction would be to last week's column on customer experience. Maybe I hang around with vendors and other analysts too much, because customer experience is a hot topic among, us and it's generally seen as a good thing. However, judging by last week's mail and some further digging at the Harvard Business Review's Web site, it appears that there are at least two camps with ...
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4. Acorn International to Announce Fourth Quarter and Full Year 2009 Financial Results on March 12, 2010 (PR Newswire via Yahoo! Finance) - Acorn International, Inc. , a leading integrated multi-platform marketing company in China engaged in developing, promoting and selling consumer products and services through extensive distribution network, will release its financial results for the fourth quarter and full year 2009 before the market opens on Friday, March 12, 2010.
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5. Interact Incorporated Announces Interoperability with the BroadvoxGO! SIP Trunking Product Line (PRWeb via Yahoo! News) - Interact's SPOT VoiceXML/CCXML Media Platform passes extensive testing for interoperability with Broadvox, together providing a high quality IP Communications Solution for operators and enterprises worldwide.
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6. WhatTheyThink Special Report Offers A Detailed Overview Of Social Media For Printers (PRWeb via Yahoo! News) - Social Media for Graphic Communications: A WhatTheyThink Strategy Summary Report--The Hows and Whys of Social Media explains the difference between "outbound" and "inbound" marketing, and discusses the changing trends in advertising and marketing that are causing wholesale shifts in how businesses cultivate customers and build relationships that lead to sales.
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7. Briefly: Feb. 20 (Old Colony Memorial & Plymouth Bulletin) - Upcoming meetings, concerts, noteworthy events and more for the Plymouth area.
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9. Toshiba UC Suite Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions Magazine (Marketwire) - IRVINE, CA--(Marketwire - February 10, 2010) - Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba -- www.telecom.toshiba.com ) today announced that its Toshiba Unified Communications (UC) Suite has received a 2009 Product of the Year Award from Technology Marketing Corporation 's (TMC®) Customer Interaction Solutions ® magazine, the ...
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10. Toshiba UC Suite Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions Magazine (Marketwire via Yahoo! Finance) - IRVINE, CA--(Marketwire - 02/10/10) - Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba -- www.telecom.toshiba.com ) today announced that its Toshiba Unified Communications (UC) Suite has received a 2009 Product of the Year Award from Technology Marketing Corporation 's (TMC) Customer Interaction Solutions magazine, the leading ...
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